PMS-Based Guest Wi-Fi Authentication

AirPro can integrate the guest Wi-Fi platform with the hotel’s Property Management System.

A typical login process is:

Guest checks in → PMS creates guest information → Guest connects to Hotel Wi-Fi → Captive Portal opens → Guest enters Room Number + Last Name → Credentials are verified with PMS → Internet access is provided automatically

The hotel can define access policies such as:

• Internet validity based on check-in and check-out dates
• Number of devices allowed per room
• Bandwidth allocation per guest
• Standard and premium internet packages
• Automatic account expiration at checkout

This eliminates the need for manually generated Wi-Fi passwords and provides a more professional guest experience.

Network Segmentation

AirPro enables the hotel to maintain different networks for different user groups.

Network	Typical Usage
Guest Wi-Fi	Hotel guests and visitors
Staff Wi-Fi	Hotel employees
Management Network	Hotel administration and IT
POS Network	Restaurant and billing systems
CCTV Network	IP surveillance cameras
IPTV Network	Guest-room television system
IoT Network	Smart locks, sensors and automation devices
Voice Network	IP phones and communication systems

VLAN segmentation helps improve security and prevents unauthorized access between different hotel applications.

Seamless Roaming

AirPro enterprise Wi-Fi supports roaming technologies designed to maintain user connectivity as guests move around the hotel.

For example:

Guest Room → Corridor → Elevator Lobby → Restaurant → Conference Area

The client’s connection can transition between AirPro access points without requiring repeated Wi-Fi login.

This is particularly important for:

• Wi-Fi calling
• WhatsApp/Teams calls
• Video conferencing
• IPTV/mobile streaming
• Hotel staff mobility applications

Centralized Management

Using the AirPro Controller or Cloud Management Platform, the hotel IT team can manage the entire wireless network from a centralized dashboard.

Administrators can monitor:

• Access point online/offline status
• Connected users
• Client signal strength
• Bandwidth utilization
• SSID utilization
• Access point utilization
• User session information
• Device MAC address
• AP association information
• Historical client activity
• Network alarms and events

This allows the IT team to identify and resolve problems without physically visiting every guest room or floor.

High-Density Optimization

AirPro Wi-Fi is designed to support high-density environments such as:

• Hotel conference halls
• Banquet halls
• Restaurants
• Lobbies
• Ballrooms
• Training rooms

Features such as band steering, load balancing, airtime optimization and client steering help distribute users efficiently across available access points and radio bands.

Security

The AirPro solution can provide enterprise-grade security through capabilities such as:

• WPA2/WPA3
• 1X authentication
• Captive portal authentication
• VLAN isolation
• Guest isolation
• MAC-based access control
• RADIUS authentication
• ACL policies
• Rogue access point detection
• Bandwidth limitation
• User session logging

Business Benefits to the Hotel

The deployed AirPro solution provides the hotel with a single integrated platform for wireless connectivity and network management.

Improved Guest Experience
Reliable connectivity across rooms and public areas improves overall guest satisfaction.

Simplified Guest Login
PMS-based authentication allows guests to use familiar information such as their room number and last name.

Reduced IT Workload
Centralized monitoring helps the hotel IT team manage hundreds of devices from one interface.

Better Security
Guest, staff, CCTV, IPTV, POS and management networks can operate on separate VLANs and security policies.

Operational Efficiency
Wi-Fi, switching, gateway and management can be delivered as an integrated AirPro solution.

Scalable Architecture
Additional rooms, floors, buildings or access points can be added as the hotel expands.

Example Solution Architecture

Internet / ISP
↓
AirPro Gateway / Firewall
↓
AirPro Core / Aggregation Switch
↓
AirPro Managed PoE Access Switches
↓
AirPro Wi-Fi 6 / Wi-Fi 7 Access Points
↓
Guest Rooms • Lobby • Restaurant • Conference Hall • Pool • Outdoor Areas

The AirPro Gateway can additionally communicate with the Hotel PMS Server for guest authentication.